Shipping

SHIPPING WITHIN AUSTRALIA

We use Australia Post for all deliveries and ship to most destinations around the world.

All deliveries are shipped via Registered Post within two business days of order placement date and must be signed for. Risk and title in the product will pass to whoever signs for receipt of the product.  We do not send orders to PO Boxes.  If there is no one at the delivery address to receive the order it will be delivered to the closest Australia Post outlet.

Australia Post will attempt further delivery of the order to you, however, if this is not effected we will arrange for the return of the product to Rom Designs and refund the price to you, less any shipping costs incurred by Rom Designs, and less relevant taxes and duties applicable to the jurisdiction from which the order was placed.

Standard delivery takes about 3-7 business days and express delivery takes about 3-5 business days for order in stock.  Custom designed order will take longer to ship. Express delivery costs more than standard delivery please email us if you require express delivery.  These delivery times are estimates only.  Rom Designs will not be liable to you for any loss or damage if the product is not delivered within the time frame mentioned.

INTERNATIONAL SHIPPING

Standard delivery for International orders takes about 7-14 business days and express delivery takes about 3-7 business days. Express delivery costs more than standard delivery please email us if you require express delivery.

These delivery times are estimates only.  Rom Designs will not be liable to you for any loss or damage if the product is not delivered within the time frame mentioned.

If there is no one at the delivery address to receive the order it will be delivered to the closest postal centre. The postal company will attempt further delivery of the order to you, however, if this is not effected we will arrange for the return of the product to Rom Designs and refund the price to you, less any shipping costs and relevant taxes and duties applicable to the jurisdiction from which the order was placed.

Customs fees, duties, taxes etc are the customer’s responsibility.  Rom Designs has no control over these fees.  Please note; we do not misrepresent product or values on customs forms.  Many banks also charge a small currency conversion fee, contact your bank or credit provider for details. The final charge to your account is made in Australian Dollars (AUD) and the ultimate conversion rate is determined by your bank or credit provider. Rom Designs do not take responsibility for the final amount charged to your account.

CONTACT US

If you have any queries or require more information about anything detailed here, please email us at mel@romdesigns.com

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